Corporates

The Art of Empathic Conversations

Module 1 of The Art of Relational Leadership

Leadership that Drives
Employee Engagement

Leadership that Drives
Employee Engagement

Most leadership development focuses on strategy, systems and skills —
the very things technology is now fastest at supplying. What still sets teams apart
is the quality of attention they bring to one another.

Most leadership development focuses on strategy, systems and skills — the very things technology is now fastest at supplying. What still sets teams apart
is the quality of attention they bring to one another.

Most leadership development focuses
on strategy, systems and skills —
the very things technology is now
fastest at supplying. What still sets
teams apart is the quality of attention they bring to one another.

What Employee Engagement looks like day to day:

What Employee Engagement looks like
day to day:

Surface Problems Early

Problems are surfaced earlier instead of being kept.

Surface Problems Early

Failure gets hidden instead of used as insight

Disagree Productively

Everyone has a chance to voice their opinions safely.

Build on Each Other's Ideas

Ideas are worked on together instead of individually.

Build on Each Other's Ideas

Concepts don't translate to real action

Own the next step

More ownership from employees.

Own the next step

Same patterns repeat under pressure

Empathy tends to get treated
like a personality trait.

Empathy
tends to get
treated like a
personality trait.

Empathy is a skill, a capacity can be learned, practised, and refined. NASA breaks a hard conversation into four learnable, repeatable moves.

A Human-Centric Skills Programme, Built on One Framework

N

Notice

N

Notice

A

Acknowledge

S

Share

A

Ask

Who We Support

Managers

navigating feedback, team conflict, or
checking in on a struggling team member.

navigating feedback, team conflict,
or checking in on a struggling
team member.

Coaches & Facilitators

wanting a structured empathic-listening tool for 1:1s,
team check-ins, or coaching sessions.

wanting a structured empathic-listening tool for 1:1s, team check-ins,
or coaching sessions.

HR & L&D Professionals

navigating difficult conversations with employees,
at exits, grievances, or through change.

navigating difficult conversations
with employees, at exits, grievances,
or through change.

Anyone

who wants to feel less anxious and more
capable in emotionally-loaded conversations.

who wants to feel less anxious and more capable in emotionally-loaded conversations.

Managers

navigating feedback, team conflict, or checking in on a struggling
team member.

HR & L&D Professionals

navigating difficult conversations with employees, at exits, grievances, or through change.

Coaches & Facilitators

wanting a structured empathic-listening tool for 1:1s, team check-ins, or coaching sessions.

Anyone

who wants to feel less anxious and more capable in emotionally-loaded conversations.

Learning Outcomes

A structured way to have supportive conversations

Unlock the Growth+ app in practice mode

An ICF-CCE approved Certificate

ICF Continuing Coach Education (CCE) hours

You will also walk away with:

Stronger Manager Capability

One skill shows up in performance reviews, conflict, and daily check-ins. Managers start having the hard conversations instead of dreading them.

A Supportive Culture and
Better Retention

A shared language for hard conversations, not just a skill some people happen to have. People stay when they feel heard.

More Cross-Team Collaboration

People stop just nodding along and start actually saying what they think. That's usually where the better ideas come from.

Ready to Bring Empathic Conversations to Your Team?

The brochure covers full pricing, session format, and eligibility for CCE hours.

Speak to us

Join a public workshop